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Explanation of Warranty Details A Warranty is only as good as the Company behind it.
Each officer, employee, and associate of Amerishade, Inc. recognizes that you have a choice in companies to implement your shade project. We value our customers’ satisfaction with a job well done. If you would like to verify this, we would be happy to provide you with a list of customers as references. Term
While some shade companies prorate the warranty from the first year, we provide full warranty coverage for the first five years. The manufacturers’ warranty on the fabric and thread is passed on the customer. All metal components and workmanship are warranted for ten years, prorated only from the sixth year on (more on Proration below). The warranty does not extend to the paint. Exclusions
The exclusions to the AmeriShade warranty are generally damage resulting from causes beyond AmeriShade’s control – "Acts of God" such as unusual winds or other weather events that are outside the average parameters of normal weather for an area; vandalism; abuse or misuse; fire. Covered Items
The shade fabric and thread are covered by the manufacturer’s warranty. All metal components and workmanship are covered by Amerishade, Inc. Exceptions to this are any changes, additions, modifications, or attachments made to the shade units by person(s) other than AmeriShade representatives. Also, any changes, additions, modifications, or attachments made to the shade units by person(s) other than AmeriShade representatives that directly or indirectly affects the integrity of the rest of the AmeriShade structure voids the AmeriShade warranty. Design.
AmeriShade, Inc. uses only licensed canopy engineers to review the plans for a modern cable tensioned shade structure including design, framework, connections and site location. We purposely do not employ a structural engineer on staff – we rely exclusively on independent, professional engineers licensed in the state where the project is located. Our engineer consultants are not beholden to us or intimidated; they put their professional integrity and liability on the line for every project. Proration
Most shade companies’ warranties are prorated. In other words, the amount of recovery is limited to a ratio of the total cost based upon the past life of the structure. For instance, a loss in the fourth year of a five year warranty period might limit recovery to as little as 20% of the initial cost of the structure. AmeriShade, Inc. offers full warranty during the first five years. That means that any legitimate warranty claim is paid or replaced with 100% of the cost borne by AmeriShade. After five years, the proration begins with a 20% reduction each year. Limitation on Damages
In the event of a warranty claim, AmeriShade, Inc. reserves the right to determine if the warranty will be satisfied by a refund, repair, or replacement. |
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